DJS Car Sales Herne Bay
- Telephone:
- 01227 238798 | 07588 750196
- 23 WILLOW FARM WAY, BROOMFIELD, Herne Bay, Kent, CT6 7PF
Customer reviews of DJS Car Sales Herne Bay
At DJS Car Sales Herne Bay we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
DJS Car Sales Herne Bay
Based on 23 customer reviews
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5
Recently bought Peugeot 3008
By Hailey K on 27 July 2020 | Verified purchase
Really lovely local family run business. Was a pleasure to do business with Jacquie, she made me and my partner feel comfortable and didn’t rush us to chose which vehicle, and wasn’t pushy like some dealerships are. Very professional and completely tailored the process of buying and picking up the car so it was for our convenience even though it was last minute on our behalf. Very thorough in giving us the history of the car, no hidden faults and a very fairly priced car. Other dealers made me feel pressured into a sale and went into ‘salesman’ mode, where as at DJS the atmosphere was so friendly and Jacque was so laid back it was a pleasant surprise. DJS provided refreshments for us between waiting for the cars, and overall treated us like humans and not a sales figure. Would 100 percent use DJS again! Thank you guys :)
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5
Excellent service
By Louise N on 30 October 2020 | Purchase not verified
Brought a BMW 320d back in September and excellent service from the minute I requested information on the car to the point of sale. Car was as described and even supported follow up questions. Will definitely recommend and will look to use again for our next car.
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5
Faulty car and awful service
By Paul H on 15 October 2020 | Purchase not verified
Car purchased a week ago. Car has issue starting, was told to change the battery,...battery is fine as is alternator...Company not interested in consumer rights and are extremely rude when challenged. I do not recommend using this company.
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5
Get An RAC or AA Inspection
By Michael A on 21 September 2020 | Purchase not verified
Viewing the car, paying for it, and driving home went quite smoothly (even got a discount). But a visit to a mechanic and bodyshop for a once-over showed that extensive bodywork repairs had been done, the chassis bent back into shape, and the whole car resprayed. I was told it should be a CAT S, but as the Experian check on the advert came back clean, the damage was undeclared. It also had a snapped headlight mounting which is an automatic MOT fail. Spoke to Jacqui, and asked to return the car for a full refund. She apologised, said she was unaware, and told me to drive it back. They met me at the station, made sure I hadn't damaged the car or driven too many miles, and refunded me on the spot (minus the card processing fee I incurred when I bought it). Can't say whether I was just unlucky, but I'd recommend an RAC or AA inspection when buying from DJS. Their equipment can detect undisclosed bodywork repairs. Had I got one, I’d have saved myself a lot of time and effort.
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5
excellent dealer
By peter B on 25 July 2020 | Purchase not verified
I have just purchased a SEAT from DJS Car Sales and have to say the whole buying experience was a pleasure with no hard sell . I would highly recommend them and would not hesitate to buy my next car from them. Thanks Peter
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5
Lovely Car purchasing experience
By Helen L on 15 July 2020 | Purchase not verified
What a lovely experience buying from jacqui and her family run business. From the minute I enquired to purchasing the vehicle, was done with ease, professionalism and enthusiasm. Great dealer who is welcoming. Yes they are selling cars and have to be polite, but they really do go above and beyond. The car I purchased was as described and I was sent many pictures and videos prior to the purchase. Nothing is too much trouble. Would certainly go back again.
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5
Professional, Friendly, Fair
By Steve B on 11 May 2020 | Purchase not verified
I brought a Peugeot 207 from D.J.S. which i needed as a stop gap, being left with out a car. Good genuine people to deal with, not many like this in this business. Would highly recommend them and would buy again. Thank you.
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5
Excellent buying experience without the hard sell
By Lani W on 11 March 2020 | Purchase not verified
I was lucky to find a car I’ve been looking for with DJS. From the initial contact to making the trip to go pick up the car, the level of support given by the proprietors was excellent. Everything about the car was as described and all documentation were in order waiting for my arrival. It was good to see that with this dealership, Exceptional customer service is not determined by how much is spent, but by making every customer have a great buying experience. Thanks again for all your help ladies.
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5
Friendly and Fair.
By Ian C on 20 January 2020 | Purchase not verified
We bought a Fiesta for my son, very competetive price. The company are really friendly and a pleasure to deal with. We discovered an issue with the rear window wiper and they booked it in to be fixed straight away. All in all, a great purchase and I would recommend them to all.
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5
Friendly and helpful
By Vanessa S on 16 August 2019 | Purchase not verified
The owner was really friendly and helpful. She was quick to reply to my message requesting a test drive and was able to offer me an appointment the next day. She was able to answer all our questions and we were really happy buying from her.